Texas

RussBLib

(9,065 posts) Mon Apr 29, 2024, 02:36 PM Apr 29

Electricity providers

Has anyone else recently changed electricity providers in Texas? It's been a nightmare for me. Been trying for 2 weeks to switch providers, as my 3-yr contract with Reliant Energy expires May 2.

The website ChooseEnergy.com is a farce. Half the companies listed there do not let you change online. You have to call them up, and then they offer you plans much more expensive than you see online. So it's just a giant bait-and-switch.

Texas deregulation of the energy market is just a fucking money grab. So fucking frustrated ...

There's much more to this story, but I'm wondering about other Texan's experiences.

https://russblib.blogspot.com/?m=1

4 replies

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Electricity providers (Original Post) RussBLib Apr 29 OP

I recently stayed with Constellation. Susan Calvin Apr 29 #1

We also have Constellation TxGuitar Apr 30 #4

We've been fortunate. Typewitch Apr 29 #2

Got a co-op border only 10 miles from me .. RussBLib Apr 30 #3

Susan Calvin

(1,658 posts)

1. I recently stayed with Constellation.

Reply to RussBLib (Original post)

Mon Apr 29, 2024, 05:43 PM

Apr 29

You are right about Power to Choose being a joke. Constellation's website is a joke too. I imagine it's the same for all of them. I couldn't get a quote on a plan that didn't include covering my heat pump system any way except by calling them. When I called them I got an acceptable price, minus the quote on insuring my heat pump system, which I have had and won't again, because I had a technician I hired myself tell me that their technician let my compressor get very dirty and it was probably why I had to buy a new system. Not a huge deal as the old system was 20 years old and the new system is saving me money every month, but still.......

TxGuitar

(4,227 posts)

4. We also have Constellation

Reply to Susan Calvin (Reply #1)

Tue Apr 30, 2024, 09:35 AM

Apr 30

and don't really have any complaints.

Typewitch

(1 post)

2. We've been fortunate.

Reply to RussBLib (Original post)

Mon Apr 29, 2024, 08:57 PM

Apr 29

Never had the option to choose as we're in a coop - GCEC (Grayson County Electric Coop). They just raised the price about 25-30% for the first time in over 10 years and it's still the cheapest bill in the area.

RussBLib

(9,065 posts)

3. Got a co-op border only 10 miles from me ..

Reply to Typewitch (Reply #2)

Tue Apr 30, 2024, 12:17 AM

Apr 30

...but that's 10 miles too far.

Tried again today to talk with a human, and 20 minutes in, she just hung up on me. Accidental, I presume, but after all this hassle, seemed to be part of the plan.

I may go onto a floating rate with Reliant this time, just to see how good, or bad, it is. No cancellation fee if/when I find a better plan.

https://russblib.blogspot.com/?m=1

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